Welcome to Genral Group
At Genral Group, we pride ourselves in delivering prime service and educational knowledge as well as offering unique products to the servicing technicians and centres across the country of Egypt.
With over 40 years experience in the servicing and technical fields, Genral Group excels in it’s knowledge and expertise to provide excellent customer service and reassurance.
1985
We started working in the field of technical repairs
In the beginning of 1985 we started entering in the appliances service repairs domestically. Gaining much experience working for local service centres and by word-of-mouth.
2003
We signed the contract with the first investor
Created the first service office for Air Conditioners, heaters and household appliances. The service centre became a reputable and nationally recognised across the country of Egypt before it was sold.
2024
We’ve opened the first New Damietta centre
The first of its kind in the district of Damietta, Genral Group was built to service the region for large brands like White Whale, Elba, Gorenje, Ocean amongst many more including exclusive rights for Fresh.
We are constantly expanding
At Genral Group, we are constantly expanding our horizons and looking for more ways to serve the community whist offering best value.